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Vicidial

Cloud Servers

Are you looking for a dedicated cloud contact center solution for your business? VICIdial is the perfect solution. And when mixed with LiveCalls’s superior cloud contact server management, it becomes an even stronger ROI magnet for your business or call center. VICIdial is a full-featured, widely used cloud call center suite that provides businesses the solution to monitor and enhance user activity and performance. LiveCalls provides expert cloud management for your business or call center.

You can leverage the power of VICIdial with superior and expert management from LiveCalls at the best affordable rates. Our fast and extraordinary capabilities increase your VICIdial’s dialing support while enhancing the chances of great ROI manifold.

Vicidial Installation

Now you don’t have to do heavy lifting to get the most out of powerful VICIdial for your call center or business contact center. We at LiveCalls provide the best services for installing VICIdial on your systems. Hiring us to manage your VICIdial means getting rid of all the problems and technical issues that you will face during installation and management of your subscription.

Our team of expert VICIdial managers will install, manage, troubleshoot, and resolve all technical issues for you. You don’t have to worry about anything at all; we’ve got your back. LiveCalls takes all your stressful contact center management jobs and offers a full-time state-of-the-art VICIdial installation and management service.

Vicidial Remote Support

Do you already have VICIdial enabled in your contact center or want to leverage it for good in your business? No matter what your need is, LiveCalls offers state-of-the-art and unmatched VICIdial remote support with its cloud contact center solutions.

We aim to provide the best remote support to all our VICIdial cloud customers. Our expert and highly trained support staff is available 24/7 and will assist you anytime and anyway as you require.

We help you stay away from all the hectic tech issues with our high-quality remote support. Give us a call today and enjoy a stress-free calling experience, user management, and extreme control over your contact center.

PBX in Cloud

Don’t worry about the expensive PBX cloud; LiveCalls has its own cloud PBX where you can route your calls with advanced automatic operations. Our public branch exchange offers superior call routing services that you have been looking for in your contact center.

All this is available at very affordable and budget-friendly prices. Traditional PBX is massively expensive and requires dedicated handling. On the other hand, virtual or cloud PBX does the same at a lower price and with automatic control.

LiveCalls’s superior cloud PBX technology makes your life easier with state-of-the-art public branch exchange that’s built to serve your needs.

Telephonic Broadcasting & Automated Surveys

Reach thousands instantly with the precision of a scalpel. Our broadcasting and survey solutions are designed to help you scale your message without losing the human touch or the data-driven insights you need to grow.

1. Intelligent Broadcasting (Voice Blasting)

  • Emergency Alerts & Notifications: Real-time delivery for urgent updates or service disruptions.
  • Event Reminders & Promotions: Boost attendance and conversion with automated, personalized voice reminders.
  • Multilingual Capabilities: Broadcast your message in the native language of your target audience to increase resonance.

2. Automated Interactive Surveys (IVR Surveys)

Stop guessing what your customers want and start asking them. We turn the post-call or standalone survey into a goldmine of Data-Driven Creativity.

  • Post-Interaction CSAT/NPS: Automatically trigger a survey after a service call to capture the customer’s sentiment while it’s fresh.
  • Market Research at Scale: Collect thousands of data points on new product ideas or brand perception in hours, not weeks.
  • Instant Data Visualization: Our dashboard turns survey responses into actionable charts, allowing you to pivot your strategy in real-time.

Data or Opinion Collections

Want to get responses or opinions from clients about certain products? Want to conduct a market survey? You do not need to put in extra effort now with the help of voice broadcasting and survey service from LiveCalls. Our superior knowledge and experience in call center contact services have enabled us to offer an interactive voice broadcasting service that you have been looking for.

Doesn’t matter if it’s IVR to agent, VoiceMail detection, Interactive IVR, or press 1 call transfer; our state-of-the-art broadcasting service is up to the task anytime and at any level.

Conduct market surveys and collect opinions from hundreds, thousands, or even millions of people with just a single call to our office.

Press 1 Campaigns (IVR to Agents)

Want to boost your agents’ sales potential with press 1 call campaigns? You can’t get better anywhere than LiveCalls. Our specialized experience in voice broadcasting and surveys enables us to offer state-of-the-art, unmatchable IVR to agent calls that not only increase your agents’ potential to sell but also bring great ROI.

Do you want to scale your voice broadcasting efforts with IVR to agents calls? We have the cheapest yet the most qualitative service you will ever get.

Now convert the maximum of your callers with interactive voice response to agent call transfers. Our advanced services help in increased lead generation and conversions.

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