The Intuitive, Multi-Channel Powerhouse for Modern Call Centers
Looking for the power of Vicidial with a sleek, modern, and user-friendly interface? GoAutoDial is the answer. As a next-generation open-source omnichannel platform, GoAutoDial takes the robust engine of Asterisk and wraps it in a beautiful, responsive web interface. Whether you are running a 5-person sales team or a 500-seat BPO, our GoAutoDial hosting and support services ensure you stay connected without the steep learning curve.
Our solutions are designed for outbound sales teams, inbound support centers, BPOs, and collection agencies looking for a cost-effective yet enterprise-capable dialer system.
Key Features of Our GoAutoDial Hosting
🔒 Enterprise Security: We deploy GoAutoDial with custom dynamic firewalls and IP whitelisting to protect your VoIP traffic from intrusion.
📱 WebRTC Enabled: No more softphone installations. Your agents can take calls directly through their web browser (Chrome or Firefox) with high-definition audio.
📊 Real-Time Dashboard: Monitor your entire floor at a glance. Track agent wait times, call counts, and campaign conversion rates in real-time.
🤖 Advanced Predictive Dialing: Minimize agent idle time with a smart algorithm that predicts when the next agent will be free and dials accordingly.
📩 Omnichannel Ready: Manage not just voice, but also SMS, Email, and Chat from a single unified agent screen.
Agent & Supervisor Environment Setup
We design optimized agent and admin panels that support:
- Live Calls Monitoring
- Call Recording
- Whisper & Barge-in feature
- Real-time agent status tracking
- Queue managment
- Performance monitoring dashboards
This ensures complete operational control for supervisors and managers.
CRM & System Integrations
GoAutoDial can be integrated with external systems to create a fully connected workflow environment.
Supported integrations include:
- Zoho CRM
- Salesforce
- hubSpot
- Freshsales
- Custom CRM via REST API
- WhatsApp API providers
- SMS Gateways
- Email (SMTP intergration)
- Zapier
- Webhooks
- Payment gateways (Razorpay, stripe)
- Helpdesk systems (Zoho Desk, Feshdesk, Zendesk)
These integrations allow automatic lead sync, call logging, payment processing, follow-up messaging, and centralized customer data management.
Reporting & Performance Analytics
GoAutoDial provides built-in reports, and we enhance them with:
- Real-time dashboards
- Campaign performance reports
- Agent productivity metrics
- Custom reporting solutions
- Integration with Power BI or Looker Studio
This allows management to make informed, data-driven decisions.
VoIP & Telephony Configuration
We configure GoAutoDial to work seamlessly with:
- SIP trunk providers
- Hosted VoIP systems
- GSM gateways
- WebRTC-enabled environments
Our setup ensures stable call routing, optimized audio quality, and scalable telephony infrastructure.
Our Specialized GoAutoDial Services
1. Managed Cloud Hosting
We host your GoAutoDial instance on high-performance servers optimized for low latency and 99.9% uptime. We handle the updates, backups, and server maintenance so you can handle the sales.
2. Custom CRM Bridge
We specialize in the GOautodial REST API. We can link your dialer to Salesforce, Zoho, or your own custom database for seamless data flow.
3. Professional Installation & Tuning
Already have your own server? Our experts provide professional installation, carrier trunk configuration (SIP/IAX), and custom dial-plan programming to ensure maximum call connectivity.
Why Choose GoAutoDial?
GoAutoDial offers:
| Cost-effective deployment | Open-source flexibility | Customizable workflows | Scalable architecture | Web-based management interface |
With proper configuration and integration, it becomes a powerful solution for both small and large call center operations.
Build Your GoAutoDial Call Centre Today
Whether you need a fresh deployment, campaign optimization, CRM integration, or performance enhancement, we provide tailored GoAutoDial solutions aligned with your business goals.
Contact us to discuss your GoAutoDial requirements and take your call center operations to the next level.