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GoAutoDial

Solutions

Advanced GoAutoDial Deployment & Integration Services

GoAutoDial is a powerful, open-source contact center platform built on Asterisk and powered by the VICIdial engine. We provide professional deployment, configuration, customization, and integration services to help businesses build scalable and high-performance call center environments.

Our solutions are designed for outbound sales teams, inbound support centers, BPOs, and collection agencies looking for a cost-effective yet enterprise-capable dialer system.


GoAutoDial Campaign Configuration

We configure and optimize GoAutoDial for:

  • Predictive dialing
  • Progressive dialing
  • Preview dialing
  • Inbound call handling
  • Blended campaigns
  • IVR setup and call routing

Our campaign setup ensures proper lead distribution, call pacing control, and efficient agent workflows to maximize productivity and connection rates.


Agent & Supervisor Environment Setup

We design optimized agent and admin panels that support:

  • Live call monitoring
  • Call recording
  • Whisper & barge-in features
  • Real-time agent status tracking
  • Queue management
  • Performance monitoring dashboards

This ensures complete operational control for supervisors and managers.


CRM & System Integrations

GoAutoDial can be integrated with external systems to create a fully connected workflow environment.

Supported integrations include:

  • Zoho CRM
  • Salesforce
  • HubSpot
  • Freshsales
  • Custom CRM via REST API
  • WhatsApp API providers
  • SMS Gateways
  • Email (SMTP integration)
  • Zapier
  • Webhooks
  • Payment gateways (Razorpay, Stripe)
  • Helpdesk systems (Zoho Desk, Freshdesk, Zendesk)

These integrations allow automatic lead sync, call logging, payment processing, follow-up messaging, and centralized customer data management.


Reporting & Performance Analytics

GoAutoDial provides built-in reports, and we enhance them with:

  • Real-time dashboards
  • Campaign performance reports
  • Agent productivity metrics
  • Custom reporting solutions
  • Integration with Power BI or Looker Studio

This allows management to make informed, data-driven decisions.


VoIP & Telephony Configuration

We configure GoAutoDial to work seamlessly with:

  • SIP trunk providers
  • Hosted VoIP systems
  • GSM gateways
  • WebRTC-enabled environments

Our setup ensures stable call routing, optimized audio quality, and scalable telephony infrastructure.


Security & System Optimization

We implement:

  • Secure server configuration
  • Firewall hardening
  • Role-based access control
  • Call recording security
  • Performance tuning and load optimization

This ensures your GoAutoDial environment remains secure, stable, and reliable.


Why Choose GoAutoDial?

GoAutoDial offers:

  • Cost-effective deployment
  • Open-source flexibility
  • Customizable workflows
  • Scalable architecture
  • Web-based management interface

With proper configuration and integration, it becomes a powerful solution for both small and large call center operations.


Build Your GoAutoDial Call Center Today

Whether you need a fresh deployment, campaign optimization, CRM integration, or performance enhancement, we provide tailored GoAutoDial solutions aligned with your business goals.

Contact us to discuss your GoAutoDial requirements and take your call center operations to the next level.