CRM Integration
Connect your dialer with your preferred CRM system to enable smooth data flow between calling operations and customer management. Automatically push call logs, statuses, notes, and outcomes directly into your CRM, helping teams maintain centralized records and improve sales tracking.
VOIP
VoIP is a technology that allows you to make and receive phone calls over the internet instead of traditional telephone lines. In a call center environment, it connects agents, customers, and servers through IP networks, enabling faster, flexible, and location-independent communication.
ViCiDial
VICIdial is a contact center solution used for managing inbound and outbound calling campaigns. It runs on a server and connects with VoIP systems to handle automated dialing, live agent calls, call recording, and real-time monitoring.
GoAutoDial
GoAutoDial is an open-source contact center platform built on Asterisk and based on the VICIdial engine. It provides a user-friendly interface for managing inbound and outbound campaigns, agent operations, and call monitoring.
